You can submit a notification of problems with taxi services for special needs groups using the form accessible via the link below. You can also use the form to submit information on the prices of taxi trips that people with reduced mobility or disabilities pay for themselves. Not much data is available on the prices of taxi trips paid for by special needs groups themselves, which is why price data is also collected via a public feedback form.
Traficom processes these notifications as part of the supervision of taxi service providers and also utilises them in the development and quality assurance of the taxi transport industry. However, Traficom cannot issue decisions on individual cases. If the trip was paid by Kela or a municipality, please contact them.